Privacy Policy

1. Information we collect

• Account and authentication. When you create or use an account, our authentication provider processes information such as your email address, name, and sign-in activity. We use this to identify you, secure your account, and provide the Service.
• Profile and business information. If you add or edit a business profile, we store the details you submit (for example business name, trade or category, contact name, email, phone, address or location fields, website, and description) so your profile can be shown and used as part of the Service.
• Requests, referrals, and introductions. We process information you provide when you post or respond to service requests, referrals, introductions, or related messaging in the app, including text you enter and metadata such as timestamps and visibility settings you choose.
• Technical and usage data. We and our hosting and analytics providers may collect information such as IP address, device and browser type, general location derived from IP, pages viewed, and similar diagnostics to operate, secure, and improve the Service.

2. How we use information

We use the information above to provide, maintain, and improve the Service; authenticate users; display profiles and requests; facilitate introductions and referrals; communicate with you about your account; detect abuse and protect security; comply with law; and understand aggregate usage. If we introduce paid plans or payments, we will use payment information only as needed to process transactions and comply with financial rules.

3. How we share information

We share information with service providers who help us run the Service, including authentication, hosting, database storage, analytics, and (where applicable) payment processing. These providers process data on our behalf under contractual terms and only as needed for their services. We may also disclose information if required by law, legal process, or to protect the rights, safety, or security of users, the public, or the Service. Certain profile or request content may be visible to other users as part of normal product features (for example public or shared listings and introductions).

4. Cookies and similar technologies

We and our providers may use cookies, local storage, and similar technologies for session management, preferences, security, and analytics. You can control cookies through your browser settings; disabling some cookies may limit parts of the Service.

5. Retention

We keep information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our terms. When data is no longer needed, we delete or anonymize it in line with our practices and applicable law.

6. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can update much of your profile and account-related information while signed in. For other requests, contact us as described below. If you are in the European Economic Area, the United Kingdom, or similar jurisdictions, you may also lodge a complaint with a supervisory authority.

8. Minors

The Service is not directed at users under 18 years of age, and we do not knowingly collect personal information from users under 18 years of age. If you believe we have collected information from someone under 18 years of age, please contact us so we can delete it.

9. International transfers

We may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Continued use of the Service after changes means you accept the updated policy, to the extent permitted by law.

11. Contact

For questions about this Privacy Policy or your personal information, sign in and review your Profile and account settings, or contact the operator of this website using the same channels you use for support or account-related correspondence.